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HP Recommended

Hi,

 

My HP Pavilion dv6-6113tx Entertainment Notebook PC is not detecting 5GHz frequency signals. I tried to check my wireless network software update and that too is up to date. I asked my colleague for help, they suggested me to attach an external dual band wireless dongal. Is that the only solution? Or is that possible to replace the network card with a dual band one if this machine does not have that one. Please help me, I am really annoyed with my laptop wifi. It is working with 2.4GHz wifi signal, ut due to interference problem as stated by internet provider it is not working at good speed and speed fluctuates a lot.

 

Waiting for a possitive response,

Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @arbab92 ,

 

Welcome to the HP Forums!

 

I understand you're looking for information regarding 5 GHz wireless connectivity on your dv6 notebook.

 

The adapter that was provided with your notebook is not a dual band card and does not support the 5 GHz frequency.

 

Typically wireless interference (RFI) can be resolved by changing the wireless channel on your router. The default for most router manufacturers is channel 6 which runs on 2.437 GHz. You can change the wireless channel on your router to channel 1 (2.412 GHz) or channel 11 (2.462 GHz) to get away from the bloated channel 6 if there are multiple wireless networks and devices in your area.

 

If changing the channel is not an option, or does not resolve the issue you can purchase a WLAN adapter for your notebook. The only 5 GHz capable adapter that is compatible with your notebook is the Intel Centrino Advanced-N 6230. The part number for this is 631956-001. You should be able to order this on the HP Part Surfer website or from third party retailers like Amazon or eBay. 

 

You can see how to install this adapter on page 67 of the HP Pavilion dv6 Notebook PC - Maintenance and Service Guide.

 

Hopefully this is the information you're looking for. 🙂

Great-Deku-Tree
I work on behalf of HP

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3 REPLIES 3
HP Recommended

Hey @arbab92 ,

 

Welcome to the HP Forums!

 

I understand you're looking for information regarding 5 GHz wireless connectivity on your dv6 notebook.

 

The adapter that was provided with your notebook is not a dual band card and does not support the 5 GHz frequency.

 

Typically wireless interference (RFI) can be resolved by changing the wireless channel on your router. The default for most router manufacturers is channel 6 which runs on 2.437 GHz. You can change the wireless channel on your router to channel 1 (2.412 GHz) or channel 11 (2.462 GHz) to get away from the bloated channel 6 if there are multiple wireless networks and devices in your area.

 

If changing the channel is not an option, or does not resolve the issue you can purchase a WLAN adapter for your notebook. The only 5 GHz capable adapter that is compatible with your notebook is the Intel Centrino Advanced-N 6230. The part number for this is 631956-001. You should be able to order this on the HP Part Surfer website or from third party retailers like Amazon or eBay. 

 

You can see how to install this adapter on page 67 of the HP Pavilion dv6 Notebook PC - Maintenance and Service Guide.

 

Hopefully this is the information you're looking for. 🙂

Great-Deku-Tree
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

HP Recommended

Hi,

 

I tried ordering it through the HP website but they dont have it. So I was ordering it from Amazon, however on amazon in the description it says:

 

  • Note!! Not compact with HP or IBM LENOVO version laptop

        link: http://www.amazon.com/Intel-Centrino-Advanced-N-Wireless-Transfer/dp/B005LAIDOY

 

Are you sure it will work? Secondly, my laptop is not from North America division. I purchased it from Pakistan, so it is i guess kinda diferent or something not sure about that, that is what the hp north american representative told me. 

 

Secondly, in the Hp part surfer list my laptop is not there.  

 

Considering all this are you sure it will work?

 

Thank you for replying so quickly, I really appreciate it.

 

HP Recommended

Hey arbab92,

 

It's odd that they have stated it's not compatible with HP notebooks. It's possible that the 5 GHz band is not supported in the notebook so there may be a modded 1x2 card instead of the 2x2 card available directly from Intel.

 

The part number is listed in the service guide as a compatible part for this notebook so HP's BIOS should support the card. 

 

Each country regulates wireless protocols differently. There is a chance that the wireless card will not work in your notebook for this reason. Typically there is a list of part for each region when a particular piece of hardware must match the regulations of that country. Because the wireless adapter did not have a regionalized list of parts it would imply it works in all countries.

 

As the wireless adapter was the only 5 GHz compatible adapter in the service guide all I can suggest is that you try it out and see what happens. Alternatively you could also use an external USB wireless adapter.

 

Hopefully this helps. 🙂

Great-Deku-Tree
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

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