-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: Digital Media Slot - not working

Create an account on the HP Community to personalize your profile and ask a question

04-03-2013 03:40 AM
the solution worked very well in windows 8 as well.
Thanks
amyady
@Daniel_Potyrala wrote:
Hi,
Could you check below solution.
Uninstall your current driver for Texas Card Reader.
Now install Texas Instruments Media Card Reader Driver sp38607 ver 2.0.0.8 A
Note:
If there will not be any option for standard uninstalation then download installation file of your current driver and run it.
You should see the proposals to uninstall the driver.
05-01-2013 03:36 PM
Hello. I am new to the HP support website and am not sure how to use the site's forum, and I found this forum from Google to get help on an SD Card.
I recently installed an SD Micro San Disk card but the notebook laptop isn't reading the card. Am I doing anything wrong? And I'm not sure if I have the drivers installed on the laptop.
05-01-2013 03:46 PM
Hello Reggisity,
Welcome to the forum and thanks for posting. I see that you are having a problem with the card reader on your HP computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
05-01-2013
04:54 PM
- last edited on
02-23-2017
05:59 PM
by
OscarFuentes
That is not the information I need that appears to be the Windows product key sticker you are reading from. You can get the information to populate on your screen if you go to the desktop screen and press the "FN" and "ESC" keys at the same time. The link here gives examples of the numbers and other ways to find it.
05-01-2013 05:48 PM
I think I have the information now. I apologize for the Windows 7 Key. So I deleted for security purposes.
My Product Number is LW259UA#ABA
Product Name: HP Pavilion G6 Series
Operating System: Windows 7, Home Premium, 64-bit, Service Pack 1
05-01-2013
05:56 PM
- last edited on
02-23-2017
05:59 PM
by
OscarFuentes
Thanks for the information,
Here is a link to some troubleshooting steps for the card reader. Follow the steps in the link and let me know what happens.
05-01-2013 07:12 PM
Hello, I have found what the problem might be, but I do not understand the step I need to take.
Here is the advice:
Make sure the card reader specifically supports the SDXC format. You can access the SDXC card by using an SDXC compatible USB reader or adapter. Look for an SDXC logo on the device or check with the device manufacturer for information.
I'm not sure how to determine if the SAN Disk Card Supports the HP notepad. And where can I find the SDXC format in the device manager? I'm sorry if I'm causing you too much trouble.
05-02-2013 09:15 AM
No problem,
Can you let me know the type of card you have? Be specific as possible and I will check and see if the computer can support the card.
