[SOLVED] Windows 10 - Laptop won't go into sleep mode

[Sibu16]

Now that you have availed the free upgrade offer, right now, I recommend you to stay with Windows 8.1 for a while. As this looks like a premature release of Windows 10, such kind of bugs with both Windows and its new drivers can be expected. I too am thinking, the next bug if I cone to face across which irritates me and I ll be bavk straightaway to Windows 8.1

[Sultanjohn7]

totally agree with Sibu16.bro u should wait untill all the issues relating to windows 10 get permanently resolved/fixed.it is recommended that you wait.

[JustPlainLucas]

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@Luke_Duckwalker wrote:

The IME driver rollback seems to work also for me. Tried sleep and reboot only twice, but I'll keep reporting the situation. I tried to put the pc into sleep even while writing this message. All good. Woke up moving the mouse and also by pushing the power button. Now I'll try a full shutdown. Fingers crossed 

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I also did this.  So far, it works perfectly (laptop's only been on a few hours, but all the other tricks I've tried never lasted that long).  My next test is to let the computer sleep on its own after a few hours.  Also remember guys, if you are updating or rolling back anything, make sure you disable your Windows Update so that it doesn't undo what you're trying to test. 

Control Panel >> Adminstrative Tools >> Services >> Windows Update, open and then select Disable. 

[Sibu16]

Along with it, you may need to block from "Devices and Printers--> Your Device Name(the one with laptop icon)--> right click--> Installation of drivers--> select let me chose-->never download from Windows Update.

[Puerco020]

I didn't disable any windows updates or driver upgrades, I just installed 9.5.24.1790 from the HP website under 8.1 drivers and in device manager clicked update driver / search my computer / let me choose and selected this 9.5.24.1790  (was 11.0.0.1124) and it stays that way through reboots/ windows update etc.

It's working perfectly but I'm still a little scared to close the lid, I use the sleep option in the start menu and when the powerlight starts blinking and I know it's ok I close the lid but so far it seems to behave well.

Who was it that first found out about this intel management thingy, I'd like to thank this person but this thread has been so long with so many "solutions" that I lost track...

[DanG82]

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JustPlainLucas wrote: Also remember guys, if you are updating or rolling back anything, make sure you disable your Windows Update so that it doesn't undo what you're trying to test. 

Control Panel >> Adminstrative Tools >> Services >> Windows Update, open and then select Disable. 

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I'd recommend changing that setting to Manual rather than Disabled.

If it's set to Manual, driver and software updates will not install automatically but you can still search for them and install the ones you want manually.

If it's set to Disabled, you will be unable to search for or install any driver or software updates manually.

I set it to Manual, used the "Show or Hide Updates" Troubleshooter Package to block updates for the flawed drivers, then set it back to Automatic (Delayed Start).

I'm still in the early phases of testing, but this is the most hopeful I've been yet that we've found a true resolution.  For the time being, the three main issues I've been dealing with on my Evny 15 x360 seem to be resolved:

- able to sleep and shut down properly (for now... but of course this problem has resurfaced many times before)

- able to remain connected to Wifi networks

- able to maintain touchpad settings between sessions

If all three of these issues still seem to be gone for me after the next few days, I'll post a guide on how to resolve them for other users who have upgraded to Windows 10.

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@Puerco020 wrote:

I didn't disable any windows updates or driver upgrades, I just installed 9.5.24.1790 from the HP website under 8.1 drivers and in device manager clicked update driver / search my computer / let me choose and selected this 9.5.24.1790  (was 11.0.0.1124) and it stays that way through reboots/ windows update etc.

It's working perfectly but I'm still a little scared to close the lid, I use the sleep option in the start menu and when the powerlight starts blinking and I know it's ok I close the lid but so far it seems to behave well.

Who was it that first found out about this intel management thingy, I'd like to thank this person but this thread has been so long with so many "solutions" that I lost track...

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It was Zoomelliott who narrowed it down specifically to the EMI driver and Sibu16 who moved us in the direction of specific Intel drivers.  A (hopefully not premature!) thank you to both of them, as well as to re4med and everyone else who's been joining us in basically becoming unpaid HP customer support specialists.  😉

[Puerco020]

Thank you Zoomeliot and Sibu16 and also to Re4med and Satern for all your help!

@DanG82: I never messed with the windows update service like you mentioned but I just checked and mine was allready set to manul (start with trigger).

[Emma_]

EVERYONE IT IS TIME TO REJOICE 

I've been following this hopeless thread since day 1, but we must suffer no more. Go to your settings and check for updates, because a cumulative update was just released that fixes all of the power options!!! Spread the word! It's incredible! I just tested both sleep mode and shutting down and my computer does everything perfectly! I think our nightmare is finally over. 

[DanG82]

Hate to be the bearer of bad news, but give it time... That update unfortunately will not permanently fix any of the issues discussed in the thread.

[Lee_K_00]

I agree, I went through every "fix" in this thread and tried a lot of my own things aswell as the previous two Windows updates, and almost every time I tried something, everything seemed to be fixed, sometimes for most of the day, only for the fault to return later on.

The only actual solution for me, which is still working perfectly at the end of the second day, is what Sat3rn posted. To roll back to Windows 8 (in my case I done a clean install) and then update the BIOS, do all the Windows updates, then upgrade to Windows 10 via the media creation tool.