[SOLVED] Windows 10 - Laptop won't go into sleep mode

[cpj007]

Well it worked flawlessly all day , then I shut the cover for about 4 hours. Would not wake up again. Grrrrr

[Lee_K_00]

I'm done trying different things. I want an official fix for it. I just hope that anyone looking to buy a laptop from HP, see's this thread first.

[cluckyhen]

So I have been following this thread and trying everything suggested since updating to WIN10 - and I'm just about done with it. I use my laptop for work - bought from Currys (UK) at the beginning of the year - and had it in for repairs within a matter of weeks as it died a death. 

Am now having a lengthy chat with HP Support on TW thanks to one of the guys/girls on here who added a link to their TW....and it seems nothing is working and I've stumped them. 

This week I've been on leave - and spent most of it faffing around trying to get the laptop to work. Hubby has an old Lenovo - works fine with WIN 10. Daughter has my really old Vaio - works fine with WIN 10 - my brand new desktop...will not be getting WIN 10 when I switch it on.....and this one, well - if they don't fix it by the time I switch on on Saturday is getting roll backed as I can't be doing with p**sing around. It's supposed to make my life easier. 

If you want to check out the convo on twitter here it is - there are some links from HP for new drivers in there (that haven't worked for me as they are not 'compatible'...even the link direct from Intel says that) 

[Lee_K_00]

I'm the same. I got this laptop at the beginning of the year too and everything worked great on it right up until I upgraded to Windows 10. I really wish I hadn't now though. I'm concerned that there'll be some lasting effects from all the hard-shutdowns I've had to do over the past week. I'm more annoyed by the lack of a response from HP though. Given the fact that so many people are having the same problem and all with the same brand product. I refuse to roll back to 8.1 though, I've eventually set Win10 up exactly how I want it and I think rolling back could end up bringing it's own issues, as some people have already posted. I'd rather not take that chance.

[snk95]

I don't use sleep mode all that often (as I mostly use my laptop in the evenings, and once it's on I use it until I shut it off and go to bed), so it took me a couple of days to realise something was wrong. At first I thought something had happened to my battery, as my laptop was discharging overnight and the battery would be at 0% when I tried to use it the next day. In researching this though, I discovered this forum (and have since been lurking in the hopes that a solution would be found) and realised that my battery was fine, it was just that my laptop was not shutting down correctly and that why was the battery was drained. So since then I've been removing the battery momentarily after shutdown just so it doesn't stay on. Is this harmful to the laptop? I see that some people have had success by restarting their computers before shutdown, should I be taking the time to do this instead, rather than removing the battery?

[re4med]

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@snk95 wrote:
I don't use sleep mode all that often (as I mostly use my laptop in the evenings, and once it's on I use it until I shut it off and go to bed), so it took me a couple of days to realise something was wrong. At first I thought something had happened to my battery, as my laptop was discharging overnight and the battery would be at 0% when I tried to use it the next day. In researching this though, I discovered this forum (and have since been lurking in the hopes that a solution would be found) and realised that my battery was fine, it was just that my laptop was not shutting down correctly and that why was the battery was drained. So since then I've been removing the battery momentarily after shutdown just so it doesn't stay on. Is this harmful to the laptop? I see that some people have had success by restarting their computers before shutdown, should I be taking the time to do this instead, rather than removing the battery?

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Removing the battery will not harm anything....

[Sat3rn]

Guys! There is a hard disk light blinking on your laptop, it looks like 3 disks on top of each other.When it turns off and you hard shutdown your laptop it will not cause any damage to hard disk .... The only thing that is effected by the hard shutdown is the hard disk (only while its still running). Hard shutdown doesn't really do any damage to other components.Even when the hard disk is running(light is blinking) and you hard shutdown your laptop then diskcheck will be executed on start up.I have check many websites via google regarding hard shutdown and they all say that hard disk is the only thing that is effected.....

Oh and 90% of the time disk check fixes the corrupted data on hard disk created by the hard shutdown.

[exliko]

Today HP release new Display driver for my laptop

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-14-Notebook-PC-series/6936223/model/7234...

But once again, they give me useless driver. I can't install it again. It said my machine doesn't meet the minimum requirement again.

I'm speechless......

[exliko]

Today HP release new Display driver for my laptop

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-14-Notebook-PC-series/6936223/model/7234...

But once again, they give me useless driver. I can't install it again. It said my machine doesn't meet the minimum requirement again.

I'm speechless

[exliko]

Today HP release new Display driver for my laptop

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-14-Notebook-PC-series/6936223/model/7234...

But once again, they give me useless driver. I can't install it again. It said my machine doesn't meet the minimum requirement again.

I'm speechless......