Sleep and Shutdown issues after upgrading to Windows 10

[ENGR_MUBASHAR]

THANKYOU  ME HAPPY AFTER THIS SOLUTION. EVERY ONE FOLLOW THIS SOLUTION,:smileyvery-happy:

[howardjnl]

My HP laptop, 15-F010DX running Windows 10 64-bit, had this problem untiltwodays ago.  The HP Support Assistant kept failing on installing an upgrade of the MEI and the intel chip utility.  I went to https://downloadcenter.intel.com/download/25095/Intel-ME-11-Management-Engine-Driver-1-5M-for-Intel-... and installed just the MEI myself.  I was shocked to find that my shutdown problem was gone!  

Next day I installed the chip utility myself from Intel as well and it installed successfuly.  The HP Support Assistant now sees my system as current.

           John

[ggrpitt]

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@pete914 wrote:

In my case, I do not have the MEI driver installed on my system

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And you still have sleep/wakeup issues?

[pete914]

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@ggrpitt wrote:

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@pete914 wrote:

In my case, I do not have the MEI driver installed on my system

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And you still have sleep/wakeup issues?

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Yes, I do. Ever since upgrading to WIN10, my HP XW8600 Workstation will not sleep, unless I mute the volume. Go figure. I reverted back to WIN7 and did another upgrade after the last major WIN10 update, but it still does the same thing... won't sleep unless volume is muted.

[ggrpitt]

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@pete914 wrote:

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@ggrpitt wrote:

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@pete914 wrote:

In my case, I do not have the MEI driver installed on my system

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And you still have sleep/wakeup issues?

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Yes, I do. Ever since upgrading to WIN10, my HP XW8600 Workstation will not sleep, unless I mute the volume. Go figure. I reverted back to WIN7 and did another upgrade after the last major WIN10 update, but it still does the same thing... won't sleep unless volume is muted.

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That's really strange. Maybe you should verify that the MEI is not there by checking Settings>Device Manager>System Devices>Intel Management Engine. It installs by default, and I am willing to bet that it is there.

[pete914]

It isn't there. It doesn't exist on my system.

[pete914]

I have an XW8600 dual-Xeon processor workstation, not a notebook. It doesn't use the MEI technology

[MarioGS]

Finally, a solution that works. I disabled via device manager the Intel Management Engine Interface, and now it is sleeping well. I don't have to press the power button to get it back, and not even muting, it is working just fine 🙂

Thanks a lot!

[pete914]

What kind of computer do you have? Just curious...

Thanks

[ggrpitt]

I figured out what the problem was with my Probook.

A while back I replaced the optical drive with a second hard drive. This worked fine with Win7. It turns out that the $5 caddy I used to install the second HDD has a grounded "diagnostic" pin in the SATA interface. That did not matter much to Win7, but Win10 apparently cannot tolerate it. A little fiddling with a knife took care of it and now the laptop sleeps like a baby when it needs to.