• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Great


Thanks

 

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

Hello

 

You said to install Ethernet, but I can't see this on the driver page.


What is the ethernet called on the driver page?


Thanks

 

HP Recommended

Also


Can you please let me know how to boot from an external Hard Disk.

 


I can't get it to recognise the it

 

I have changed the boot sequence in the bios to boot from HD< but it doens't worrk,

 

It won't recognise the external DVD drive when starting, but it will recognise it after starting.


I can't get it to boot from USB also, as it won't recognise it.

 



Thanks

 

 

HP Recommended

Hi:

 

You will have to get the ethernet and card reader drivers from Realtek.

 

Ethernet:  3rd one on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Card Reader:  First one on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

As far as booting is concerned...you can only boot from one of the USB 2 ports.

 

If that doesn't work, unfortunately, I won't be able to help you with that issue.

 

I assume you have gone into the BIOS and have already enabled legacy mode (which should disable secure boot), correct?

 

The PC cannot boot from a DVD nor will it install or run W7 with secure boot enabled.

HP Recommended

Thanks

 

HP Recommended

You're very welcome.

HP Recommended

Hi

 

Thanks for yuor help but I cannot find the correct driver for display

 

When I install the display driver you sent, then it looks ok, but as soon as the Stream reastarts, it goes back to not working. Everything is too big.

 

Do you have a display driver that'll work for this machine?

 

I'm running Win7

 

 

 

Thanks

 

HP Recommended

Unfortunately, if the driver from AMD didn't work then you will have to revert to a supported operating syste.

 

You can try the W8.1 driver from the support page, but I doubt it will work on W7.

 

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

File name: sp67992.exe

HP Recommended

Thanks

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.