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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Author
Level 2
13 9 1 0
Message 11 of 16
Flag Post
HP Recommended

I've tried this at least 3 times, once under on-line guidance of Microsoft Tech Support.  Never worked either.  What I REALLY need is for someone to give me step-by-step instructions of how to perform the reset in a way that will result in the fewest after reset problems that I can't anticpate, e.g. losing apps I can't recover, losing data files, Windows not running at all,  the AU still not working, etc.

 

HELP!

 

Thanks.

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Level 15
13,019 12,963 1,699 3,956
Message 12 of 16
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HP Recommended

No other way than doing a clean install of Windows 10 Home 64 bit would give you any more problems

You can try Clean Install. Windows 10 automatically get activated on installation while connected to internet

Since Upgrade is really isn't working and reset also not getting you anywhere, I'll try this out.

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Author
Level 2
13 9 1 0
Message 13 of 16
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HP Recommended

I am running Win 10 Pro (64 bit), not Home.  I have NOT as tried a reset, so don't know if it works or not.  How does one do a "clean install?"

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Level 15
13,019 12,963 1,699 3,956
Message 14 of 16
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HP Recommended

Just follow the tutorial I've linked to you in my post.

You've to create Windows 10 Pro 64 bit installation USB (assuming you've the activation key with you), by running Microsoft Windows media creation tool.



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Author
Level 2
13 9 1 0
Message 15 of 16
Flag Post
HP Recommended

The USB method has not worked before.  Is the link you are referring to the one that ends with "windows10startfresh"?  If so, I already have info on this from the Windows Secrets website, which provides additional instructions.  BTW, this method is referred to as the "Refresh Tool" and not a system reset.  The latter uses OEM software from the Recovery drive, which would not work for me since my PC came with Windows 7 Home and I'm now on 10 Pro.  Once I return from vacation in a few weeks, I'll try the Refresh Tool and see how it goes.

 

Thanks.

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Level 15
13,019 12,963 1,699 3,956
Message 16 of 16
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HP Recommended

What I gave is simple clean installation of Windows 10 Pro. And that is what everyone calls it.

Sure, let me know how it goes.

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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