USB Ports give power but not working

[Komdiv]

I use For extended support (Ubuntu 12.04 LTS) 64-bit OS for most of my testings.

Ubuntu OS supports many different laptop models and I hope it works for you.

Yes, you should be able to make a bootable USB stick and boot your laptop from it. 

Just make sure to insert this bootable USB into a working port. 

If this is software issue, back up your data and reimage the hard drive (install new Windwos OS).

[Bolika]

OK .. i will try it tomorrow ..  and give you feedback ..

But i want to know if it is a software problem .. what will be the problem ???? reinstall windows again ...

Also , if the port is damaged ... can i change it or i should change the whole motherboard ??

Thank you very much for your care ..........

[Komdiv]

You have a problem with one of the USB ports on the right side and this port is located on a separate board.

Read my previuos message with more explanations.

[Bolika]

I understand this .. but i am aksing if it is a problem of software .. what is the solution ???

I tell you that because now when i tried to plug in a USB Modem .. it works and then stop again .... !!!!

[Huffer]

If software...try from the command line sfc /scannow (checks and repairs sytem files) and if that does not work reinstall Windows I am afraid.

If hardware read above. The usb ports are on a daughterboard which is good for you; much less costly and difficult than a motherboard.

If this is the Answer click Accept as Solution, please. This thread is getting a lot of views and we want to be sure to archive it in an easily accessible place.

[Bolika]

I make the test and it gives me this message 

Windows did not find any errors .......!!!!!!

[Huffer · Accepted solution]

Good. You can try to reinstall Windows but I would only do that if the usb port works under Linux. Otherwise you are looking at replacing that daughterboard as Komdiv has helpfully laid out for you.

[Bolika]

Thank you very much .. i will try these last two options because i have tried many solutions but not working .....

Thank you........

[Bolika]

Dear Komdiv ,,

I have sent to ( ebay ) to buy a new ( USB board with cable ) but i want to ask you a question :

is this a problem from the motherboard ot it is only a problem in the USB board ??? because i am afraid that the problem is from the motherboard itself ....??

Please confirm me ............

[Komdiv]

In your question you mentioned that only one USB port on the right side not working. Most likely this is just bad USB board.