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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Am having problems with my laptop. I did a complete reinstall and now can not make a new folder on my desktop. When I right click on an open spot on my desktop and scroll done to "NEW" I am no longer offered the option of "Folder". The first option is now "Create a Shortcut"! Can anyone help me?

 

I have a Pavillion g7 Laptop running windows 7 64 bit.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Rodney_L,

 

You’re not able to create new folders.

 

Here is a link to some steps that might help.

 

Let me know how everything goes.

View solution in original post

17 REPLIES 17
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Hello BonesDoc11,

 

I see that this is a duplicate post, here is a link to the original post. Click on the link and reply back for assistance.

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HP Recommended

I can not create a new folder anywhere.

HP Recommended

Hello Rodney_L,

 

You’re not able to create new folders.

 

Here is a link to some steps that might help.

 

Let me know how everything goes.

HP Recommended
Thanks for the link it is working now - so far.
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reb2305,

 

You’re welcome.

Glad to hear that everything is working.

 

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This worked for me - thanks
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NEED HELP!!!! I just got a (HP Pavilion p6-2220t CTO Desktop) a couple months ago. About 3 weeks ago the (new folder) button in documents/pictures stopped working. I push it, but it will not create a new folder. I have taken many steps to try and fix this problem. Cleared Cookies/Cache- Ran a Full System Scan- Did the Comand Prompt Scan for corrupted files- nothing is restoring this- any other suggestions???

HP Recommended

Hello radical92,

 

You’re not able to create new folders.

 

Here is a link to some steps that might help.

 

Let me know how everything goes.


 

HP Recommended

I went in to use the System file Checker and it says I have to be the administrator to perform this task. My account type is the administrator. How does this happen?

lj
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