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- Urgent problem with Recovery Manager's File backup operatio...

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12-13-2012 07:19 AM
Glad I could be of assistance. 🙂
12-15-2012 07:59 PM
Hi Cloud,
I tried to download all those drivers you recommended, but after that, I still couldn't get the wireless connection. After a few fruitless re-trials, I decided to heed your earlier suggestion to simply buy the factory recovery disc set from HP.
The disc set came pretty quickly. But here is the problem I encountered while I tried it out (I actually posted a new request on this board at around 9:45PM 12/15/2012 from "Jackx", so please reply to this newly posted message I could give you all the proper dues). Thanks again for your tireless helps!
Notebook:
HP Pavilion g7-1070us
OS: Window 7 home premium 64-bit
Problem:
Notebook failed to start. Bought recovery disc set from HP and tried to do the factory restore (Factory image recovery).
The first two steps went smoothly:
1) "Reformatting the window partition of the ard drive;"
2) "Copying files required to restore the hard-drive;"
But at step 3): "Restoring files to the hard-drive", when the progress bar showed 46%, it got stuck and the following error message popped up:
Copy File Fails
From: E:/PRELOAD/BASE3.SWM
To: C:/RM/Image/BASE3.SWM
I tried a few times and every time it got stuck at exactly the same point.
PLease help!!!! Thanks a lot!!
12-17-2012 02:26 PM
He should be able to get it taken care of. 🙂
11-26-2013
08:09 AM
- last edited on
02-24-2017
12:23 PM
by
OscarFuentes
HI Disktop:
I would be pleased to help. I gathered that you have an issue with the Recovery Manager. Would you please provide me with a few details. What model computer do you have? How Do I Find My Model Number or Product Number click here. What operating system are you running? What happens when you try to do the recovery?For your convenience I am including a link to "Using Recovery Manager to Restore Software and Drivers (Windows 7)" click here. Please let me know how it turns out.
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