• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I went to AMD website to get the dirvers for my new laptop's video card. They weren't compatible and sent me here to download your drivers. I installed them worked perfectly, but then after 2 minutes of playing a game (Minecraft) it froze, and went into a 1sec black screen then said the driver crashed and successfully resolved the crash. I attempt again to play the game and yet again the same sequence accured. Please assist me! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
92 REPLIES 92
HP Recommended
I would recommend you update the BIOS for your machine. If you've done that, could you post your notebook model number so we can look further into the issue.
HP Recommended

dv6-6047cl is the model number. I updated the BIOS and got the same results.

HP Recommended
HP Recommended

Thank you so much! I thought that i just wasted my money on this laptop. You saved my life! 

HP Recommended

i had the same problem with my dv6 6190us laptop i cant play any game decently! i need the exact driver of my video card! please help me hp

HP Recommended
help me with my dv6 6190us driver for radeon 6770m video card. i cant find the right one, i cant play any game
HP Recommended

I think it is ridiculous that HP doesn't EVER update their drivers. What is the point of having a graphics card if you can't use it? We have to go through back doors to even have a chance of using current software that requires updated graphics cards. Last update from HP for the graphics card, November. NOVEMBER. Thanks for caring HP.

HP Recommended

somebody can give the steps to instal the driver of the link in this page? please!

HP Recommended

Yes but when I do this, I can no longer access CCC or the switchable graphics option on my HP dv6t (even in fixed mode). Any ideas?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.