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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-14-2017 09:39 AM

HP Recommended
Product: Envy6 6-1201tx
Operating System: Microsoft Windows 8 (64-bit)

image.jpegwhat's wrong

1 REPLY 1

‎04-15-2017 05:55 AM

HP Recommended

Hi,

There are a couple of possibilities.

 

1.  You have usb in first place in boot order and have pen drives attached to your PC. The computer is trying to boot from these drives.   

Change boot order in Bios.

2. Your hard drive has become corrupted and the PC is trying to boot from pendrive.

3. Your hard drive has failed and needs to be replaced.

 

Try performing a HP diagnostics of the system at boot by pressing F2.

 

Let me know,

David

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