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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2017 03:37 PM

HP Recommended
Product: HP envy Dv6-7227nr
Operating System: Microsoft Windows 8 (64-bit)

I just recently factory rest my computer but my windows activation wont activate and allow me to upgrade to windows 10.

2 REPLIES 2

‎03-02-2017 03:45 PM

HP Recommended

Hi,

 

Did you upgrade to Windows 10 before ? If yes, you can install Windows 10 now using the following instructions:

 

              https://www.microsoft.com/en-au/software-download/windows10

 

During the installation process, skip the step to enter key. Windows 10 will activate when you come online.

 

Note: You have to install same version of Windows 10 before.

 

Regards.

BH
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‎03-02-2017 04:44 PM

HP Recommended

yes i did upgade and i factory reset then ran the setup you just sent me but I dont know where to find my product key.

 

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