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- Re: Wireless & wireless button not working Pavilion dm4

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06-14-2013
10:39 AM
- last edited on
05-18-2025
11:41 AM
by
Irfan_06
Kapuccino,
There was a new version of the BIOS released today. More than likely that issue slipped by in the last update and hopefully was addressed in this one.
If you want to try updating the BIOS to the most recent version, you can download it here: https://support.hp.com/us-en/document/ish_3894564-1633733-16
If you do update, please report back to me and let me know if that issue was resolved or not. I don't have that model to test it on, but knowing that it was resolved in this update would be helpful in case I run across anyone else having this issue. If it is not, I will try to bring it up with our engineers the next time I have a chance to speak with them.
Thanks,
Kyle
06-14-2013 12:13 PM
O.K. It probably works fine. I'm at home I connect my LAN, it is still faster, but elsewhere the wifi. Then the question is, if from a USB stick out the same tentacle in the form of tv adapter, wifi adapter, flash, mouse, so why bring it all with, when it is integrated in the laptop ...)
06-14-2013 12:34 PM
BIOS F.34 - Fixes an issue which causes an audible sound to occur when the system is connected to a DC power source when the battery capacity is low. So I don't know if there is a repair button (f12). Maybe someday I'll try the BIOS to install, I'll let know. Thanks
06-14-2013 01:13 PM
They don't always list all of the fixes and enhancements. That was just the key one of this update. However I understand if you don't want to update it, since it seems everything is running fine now. If you do decide to do it, just let me know the results!
Have a great day,
Kyle
06-17-2013 10:49 AM
Hi, so today I tried to install the BIOS update on purpose F.34 hp pavilion notebook m6-1030ec (win8/x 64) and a button for wifi (f12) does not work. After the start red LED, after the system has finished booting automatically lights up white LED and wifi now works. The button does not respond to touch, only wireless network settings when you switch to airplane mode the mouse correctly the LED changes color and wifi is shutting down. I also tried to reinstall network driver, but after a reboot, all the same. So I'm going back to Bios f. 30, that works. Have a nice day.
06-25-2013
05:53 AM
- last edited on
05-18-2025
11:42 AM
by
Irfan_06
Hi,
I am having the same problem as everyone else. I have the HP Pavilion dm4-3002sa Beats Edition Entertainment Notebook running on Windows 8.
I recently updated the BIOS to:
and this caused my Wireless to stop working. The Wifi button (F12) light on my keyboard is white but it shows up as Wifi [Off] in the left hand menu - pressing it does nothing. When I look at it in the settings menu the Wifi option is greyed out.
I've checked the device manager and it says that the Intel Centrino Wireless-N 1030 " ...is working properly." and when I check for updates that "the driver software for you device is up to date."
In the Windows 8 "Action Centre" it said that I needed to download a Wireless key hotfix (sp59835.exe) which I did and like everyone else and all it has done is make my Wifi on/off key (F12) become a toggle Flight mode on/off key. In the actual PC settings (PC Settings -> Wireless -> Wireless Devices) the Wifi option is still greyed out.
I have tried rolling the BIOS back to this version:
(https://support.hp.com/in-en/document/ish_3932413-2337994-16)
but I am still experiencing the same problem
Quoc
06-25-2013 07:27 AM
I downgraded the BIOS back one more to this:
Release details
Released:2012-05-28
File name: sp57375.exe [1/1, 4.75M]
Version: F.0A
Compatibility: Microsoft Windows 7 (64-bit)
and it all works fine now. Wifi key (F12) seems to be back to normal and allows me to toggle the Wifi on/off. Wifi is no longer greyed out in the PC Settings (PC Settings -> Wireless -> Wireless Devices).
Never updating the BIOS ever again, even if newer ones become available.
06-25-2013 09:53 AM - edited 06-25-2013 09:54 AM
Hello everyone.
I have some information for users using Windows 8 which may be helpful. The wireless button works slightly differently within Windows 8 than it has in previous versions of Windows. If the BIOS updates have not worked for you try the following.
- From the Metro view type "wireless."
- You should then see "settings" on the right. Select this and it will populate many wireless related items on the left side of the screen.
- Select "wireless" from this section.
- You should see a few options. One being "Airplane mode" and the others being an on/off switch for bluetooth and/or wireless.
- Ensure that both of these are turned on while airplane mode is off.
- Save changes and reboot.
Have a great day!
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