ZBook 14 sleep mode problem

[KTerziev]

About BT this is very stupid mistake from HP in NB description.

My WiFi adapter is “7260HMW NB” and don’t have BT too but I have it in NB description.

About sleeping mode I solved it somehow:  just download all drivers from HP site and install it all but in my opinion the key is in: Intel Full Management Engine (ME) 9.5 Firmware Component

[vantop]

I have updated also Intel Full Management Engine (ME) 9.5 Firmware Component, now waiting for the results.

[vantop]

Today I experienced again te sleep problem. Obviously Intel Full Management Engine (ME) 9.5 Firmware doesn' fix the problem.

[Barkingmonkeye]

you have WLAN/LAN switching turned off in the BIOS?

[vantop]

Yes, the option in the BIOS for WLAN/LAN switching is disabled. Is this option related to the sleep problem?

[Barkingmonkeye]

Yes, disabling the WLAN/LAN switching fixed the sleep problems on mine.  Im running win7 x64 SP1 enterprise and loaded all the drivers manually from the HP website.  Everything is working fine for me so far in regards to the sleep issue. 

Its possible i have some deeper settings in the OS that are different than yours.  Maybe even something in the BIOS.  Have you tried adjusting the deep sleep setting in the BIOS? I think it only had a 3 basic settings like auto, on , off. 

[vantop]

I look also at this setting. The strange thing is that sometimes the laptop goes to sleep normaly and sometimes it doesn't.

[KTerziev]

My problem is only with Windows 8.1

[vantop]

I didn't find any settings in BIOS regarding the sleep modes. Any clues?

[Kubinder]

I found this forum researching the same issue on my brand new Zbook 14.

I like the laptop but will return it if this isn't fixed.

I examined the blue screen memory.dmp and it seemed to indicate that this is a video problem. Below is a piece of the info gathered from that file:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000017, The subtype of the bugcheck:
Arg2: ffffe000048b8010
Arg3: 0000000000000000
Arg4: 0000000000000000