base system device error driver

[eddy_13fm]

dear all HP expert..

i had problrm with my compaq presario v3700 amd turion 64x2 after upgrading to window7...

2 base system device need driver.... i cant update the driver....

and sometimes there is no sounds all silent

does anyone can help me due this kind of error

hardware ids;

PCI\VEN_1180&DEV_0592&SUBSYS_30D6103C&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_30D6103C
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880
compatible ids

PCI\VEN_1180&DEV_0592&REV_12
PCI\VEN_1180&DEV_0592
PCI\VEN_1180&CC_088000
PCI\VEN_1180&CC_0880
PCI\VEN_1180

hardware ids

PCI\VEN_1180&DEV_0843&SUBSYS_30D6103C&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_30D6103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

compatible ids

PCI\VEN_1180&DEV_0843&REV_12
PCI\VEN_1180&DEV_0843
PCI\VEN_1180&CC_088000
PCI\VEN_1180&CC_0880
PCI\VEN_1180

so sorry for my broken english..

regards

eddy

[Paul_Tikkanen · Accepted solution]

Hi, Eddy:

Please see my reply to your other post at the link below.

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/Need-drivers-for-dv1000/m-p/1882043#M110...

Paul

[eddy_13fm]

hi paul, i do really appreciate for your helps above... its done and works fine now

kudo's sent already

but there is another problem its my sister nb

hp compaq presario v3700 running vista ultimate 32 need one driver...

searching already but i can't locate the right driver for below driver problem:

Not Available            ACPI\HPQ0007\2&DABA3FF&1 

plizzzz help... thank you

sorry for my broken english

[eddy_13fm]

and there is another problem when i try to restart her nb..... when itstart first boot showing error message on blue screen it says;

***STOP: 0x000000BE (0x81c01170, 0x01c01121, 0x80404A3A, 0x0000000B)

***Royal.sys     address 80442389 base at 8043E000, DateStamp 45e7c315

what does it means anyway???

but if i run with safe mode its working.... its happen everytime the nb start... is there is something wrong with the OS or i had load/instal the wrong driver ?? any suggestion to solve this error maybe???

warmest regards,

eddy

***sorry for my broken english ^_^

[Paul_Tikkanen]

You're very welcome, Eddy.

For the ACPI0007 you need this software.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-64317-1&cc=us&dlc=en&lc=en&...=

For the blue screen, I don't know. When I get major problems like that, I reinstall the operating system to make sure there are no problems there.

Did you run the memory diagnostics check in the BIOS diagnostics menu? 

Sometimes a faulty memory chip causes strange things to happen.

Best Regards,

Paul

[eddy_13fm]

Finally.... Big thanks for replying

Its done...
Check both for memory and harddisk check.. No problem there...

I will try to re-instal the os (the hard part for vista is updating) x_x huhuhuhuhu

Say much thanks and sorry

[Paul_Tikkanen]

You're very welcome.

Before you even install drivers, just download and install the Vista SP1 and then SP2 from the direct download links below:

SP1: 32 bit:

http://www.microsoft.com/en-us/download/details.aspx?id=30

SP2:  32 bit.

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=16468

Then you can install your drivers and only need to update on SP2.

Paul

[eddy_13fm]

i am finish re-instal the os... no more blue screen error... but there is another problem... i can not locate for audio output... sound etc.... does it caused by the software or the hardware.... x_x checked from device manager and i couldnt see any sound device... ffuuuuhhhhh.... probably its the hardware.... got solution for the software and at the same time i got problem with the hardware.... but when i push the wrong button in bios there is "nut" sound.... so... its that problem coming from soft/hardware?? x_x

many thanks before and once again so sorry for my broken english^_^

(***downloading sp1&sp2 still on progress)

[Paul_Tikkanen]

Hi:

What processor does the notebook have, and chipset?  Intel or AMD Processor/Nvidia chipset?

Paul

[eddy_13fm]

AMD turion 64x2  Processor/

Nvidia geforce 7150m/ 6150n chipset