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- Re: battery level low, doesn't give a warning.

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11-03-2013 03:23 PM
The only other thing would be for the battery to crawl out of the laptop and keel over dead in front of you. At a certain point you have to accept the obvious. As Monty Python said about the Parrot:
E's passed on! This parrot is no more! He has ceased to be! 'E's expired and gone to meet 'is maker! 'E's a stiff! Bereft of life, 'e rests in peace! If you hadn't nailed 'im to the perch 'e'd be pushing up the daisies! 'Is metabolic processes are now 'istory! 'E's off the twig! 'E's kicked the bucket, 'e's shuffled off 'is mortal coil, run down the curtain and joined the bleedin' choir invisible!! THIS IS AN EX-PARROT!!
07-31-2014
07:51 AM
- last edited on
03-07-2017
03:43 PM
by
OscarFuentes
Hello hubcap,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that the battery level is low, that it will not give you a warning on your notebook computer, and I would be happy to assist you in this matter!
To test the health of your computer's battery, I recommend following this document on Testing and Calibrating the Battery (Windows 😎. This should help re-synchronize the battery with your notebook.
If the battery passes the hardware check there are a couple of other things to try. The Microsoft ACPI-Compliant Control Method Battery is basically the driver that communicates between the computer and the battery. There is a chance that it is corrupted. It is reading the battery level wrong, so the computer thinks the battery level is higher then what is actually is, so when it runs out of juice it shuts down.
Step 1. Go to Device Manager
Step 2. Select Batteries
Step 3. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 4. Click Uninstall
Step 5. At the prompt put a check in the box to remove the current driver
Step 6. Shutdown the computer
Step 7: Remove the battery for minute and then put it back in
When the computer comes back up it should automatically find the driver.
Step 8. Go to Device Manager
Step 9. Select Batteries
Step 10. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 11. Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
If the problem persists, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Regards
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
02-03-2016 10:10 AM
Hi!
I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.
Your post has been moved to it's own thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!
Thank you!"
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