hp dvd-ram uj8b1 has a driver problem

[greenboys]

HP Pavilion dv6 Notebook PC

Windows 7 home premium

We were able to play Cds and Dvds, and now they are not playing.  I did download i-tunes recently, but don't recall if the problem emerged immediately after that.  We don't use discs very often.  When I ran the troubleshooting softward it said:

hp dvd-ram uj8b1 has a driver problem

Reinstall device driver Completed

The drive is experiencing a Plug and Play device issueThe drive is experiencing a Plug and Play device issue
Windows has detected a device status error with this drive and will keep checking for problems. Detected

What should I do now?  How can I get this working again?

Thank you

[raheem2546]

i want to reinstall the dvd driver of my hp pavilion g6

[caehir]

I have exacty the same issue - with windows 8.

We had some issues form new - not repsonding to eject button on the side of the drive,

then worked when entering through DVD program

Now not working - and now I am getting issues described in previous email

driver update - completed - I have the most up-to-date drivers in place

[anthony82]

Hello caehir,

You’re having a problem with your DVD driver.

What is the model and product number on your computer?

You can find this by holding the FN key and pressing the ESC key.

Go to device manager and uninstall the DVD drive and restart the computer.

This will uninstall and reinstall the driver for the drive.

Here is a link  to device manager.

Clicking the White Kudos star on the left is a way to say Thanks!

Let me know how everything goes.

Have a good day.

[zenyxia]

Hi. Can you tell me about thickess of this drive? Is it 12.7 or 9.5 mm? I'm looking for a SSD and I want to replace with this drive but I need to be sure about thickness. Thank you.

[vijenthira]

hi dear sir my hp laptop dvd ram UJ8B1 IS NOT WORKING. IT SHOWN ER CODE 19 .SO HOW CAN I SLIVE THIS PROBLEM PLZ HEL ME.

THANK YOU

[vijenthira]

PLZ HELP ME

[UniProg]

Hello vijenthira,

What is your product number and operating system?

Thank you,

[litoarenas2012]

Can anyone tell my how to fix my hp laptop regarding the dvd rom coz its not workng and its appear a message like thi..

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

i tried to uninstall and install the driver buts ist not working and nothings happened..

[EgroeJ]

Can anyone tell my how to fix my hp laptop regarding the dvd rom coz its not workng and its appear a message like this..

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

Please help me on how to solve on this matter. Thank you.