-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: my hp pavilion G4 laptop won't boot black screen!

Create an account on the HP Community to personalize your profile and ask a question

06-23-2014 04:38 AM
"fan running,caps lock blinking evry 2 sec wi-fi/network still orange,dvd drive working,battry charging but my laptop still black screen OS not boot im try power resiting..but not work im vry taired bcoz dis pliz help me sir
06-23-2014
02:01 PM
- last edited on
04-20-2016
02:41 PM
by
OscarFuentes
Hi ,
welcome to HP support forums
you face a problem with your BIOS
this link must help you
http://support.hp.com/us-en/document/c01732674
please click on accept as a solution if this helped you
Faculty Of Engineering Alexandria University
04-15-2015
11:57 AM
- last edited on
03-14-2017
04:31 PM
by
OscarFuentes
Hi there @sherifahmed
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
Are you also getting a repeating pattern of flashing LEDs when you start up the notebook? If so how many are in the pattern before it repeats?
Also, please post the full product number and verify the operating system in use on your notebook. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
04-15-2015 01:39 PM
actually I'm trying to press on the power bottom and it gives me the white led flash a once a time by each time I press the bottom.
But it never starts
I dont remember my windows version but I think it win 64 bit
And my laptop
04-15-2015 03:09 PM
I am not clear as to whether you mean you are getting a repeating pattern of one flash when you start up, or if it is just one flash period.
If it is the repeating pattern work through this linked process, however if it is a repeating pattern of one, that would indicate a CPU problem, and for that normally you would be looking at a board replacement.
HP Notebook PCs - Computer does not start and the LEDs blink or the computer beeps
If that is your situation, and you wish to replace the board, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If it is the second one, then try out these two:
HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)
Let me know what you find, or if it is resolved.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
12-01-2015 11:47 PM
I encountered a similar problem, however, there weren't any blinking LEDs and my system booted successfully after dusting. While running Windows Update, I noticed that the fan isn't working contributing to the buildup
of dust.
