network controller driver is not installed and wireless is not listed in hp 2000-2116tu

[AHuston]

When I tried installing manually from the Device Manager and searched for the software update, "Windows has determined that the driver softwarefor your device is up to date".  I've attached a screenshot of what we are getting.  We know that once this wireless driver is recognized then the wireless will work again.   Thank you for your help.

[Paul_Tikkanen]

In the Device Manager, please click on the Network Controller that is shown in your screen shot, and post the hardware ID for it.

Use this guide for where to find the hardware ID.

http://www.wikihow.com/Find-Hardware-ID

[AHuston]

Sir.... attached is the Hardware IDs for the Network Controller you asked for.  Appreciate the help getting this Wifi controller back turned back on.

[Paul_Tikkanen]

Hi:

See if installing the latest driver directly from Mediatek (Ralink) fixes the problem.

http://www.mediatek.com/_en/07_downloads/01_windows.php

You want to download the driver from the first grouping of network adapters listed in the webpage.

You will have to enter your e-mail address and accept the agreement to download the driver.

[AHuston]

Paul,

This worked! Thank you for your help and patience.

Alan

[Paul_Tikkanen]

You're very welcome, Alan.

Glad to have been of assistance.

Paul

[waly]

hi paul

i have thesame issues with my network controller

can i use the link you sent here 

here is a copy of my network controller id

PCI\VEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCI\VEN_168C&DEV_0036&SUBSYS_217F103C
PCI\VEN_168C&DEV_0036&CC_028000
PCI\VEN_168C&DEV_0036&CC_0280

[waly]

my model is the hp 2000-2d61tu

[Paul_Tikkanen]

Hi:

For your 2000-2d61tu, you need to install the Atheros wireless network adapter driver.

This should install the wireless card with the hardware ID of PCI\VEN_168C&DEV_0036.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405424&sp...

[waly]

Hi Paul

i really appreciate your help

downloading it now