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06-26-2016 02:47 AM
first time post so im hopeing i can get this sorted
the issue is no sound ,on the task bar i have the sound icon with a redx on it when highlighted it says no audio output devise is installed ,its been working for the last 6 months then nothing ive tried updates and alls a system reset no joy
i would be greatfull for any help its has if the speakers have dissapeared
thank you in advance
Solved! Go to Solution.
06-26-2016 03:57 AM
HI neil3110 ,
Think that you can find solution in this post:
However , I will repeat procedure for you:
Press Win+X key , or right click on Start button.
Open device manager.
Usualy , it must show „unknown device“.
Right click , choose „manualy update driver“ , second (bottom ) option
On the second screen ,
Choose second (bottom ) option , let me pickup driver from PC
Again choose bottom option , pickup the driver from the list.
Choose audio controler
On the list – left side – choose Intel corporation (the first one !!! )
On the right side choose Intel SST Audio Device , and instal it.
You will be prompt not to do it , but do it hovewer.
It should solve emediatly the issue.
All the best!!!
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10-20-2018 12:05 PM
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