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‎03-11-2017 10:42 AM

HP Recommended
Product: Windows7 Home Prem OA

Message comes up frequently: Low disk space on HP_TOOLS (E).

When I open up Control Panel>Systems> Systems Protect (E) does NOT show up. How do I get E to appear so I can follow the suggestions?

3 REPLIES 3

‎03-11-2017 10:52 AM

HP Recommended

> Message comes up frequently: Low disk space on HP_TOOLS (E).

 

Don't worry about it.   During "normal" operations of Windows, nothing on the 'E:' drive is used.

 

Don't delete any files from this 'HP TOOLS' partition. 

If you have problems with your computer, you may need to use the files on 'E:' to diagnose/repair your copy of Windows.

 

‎03-11-2017 11:09 AM

HP Recommended

Hello @Paradise11

 

Welcome to the HP Support forum.

 

HP has created an official article about such issues you experience. Please, take a look here and follow the steps to fix the issue >> http://support.hp.com/us-en/document/c03732268

 

Do not attempt other things at the moment - E (HP Tools) is a more special partition, not your standard Windows partition.

 

 

Hope this helps.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013

‎03-17-2017 02:06 AM

HP Recommended

HP_Tools drive is to store all the files needed for system diagnostics. when you store some files to the HP_TOOLs, you will get the low disk space problem due to the tiny storage space. How to fix low disk space on HP_TOOLS? follow the tutorial to repair: http://www.disk-partition.com/articles/hp-recovery-partition-low-disk-space-3889i.html

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