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- HP Community
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- Re: screen says: www.hp.com/go/techcenter/startup

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03-09-2012 06:20 AM
Hi , everytime i start my computer it says that my computer was put into hibernation or shut down due to a cause of over heating , it says that the cooling vent is blocked or something . everytime i start it after 10 seconds it shuts down . how do i solve this problem ?
03-09-2012 01:29 PM
03-09-2012 04:30 PM
my laptop goes off and when i turn it back on it says that the fan isnt working properly and that i should go online and go on www.hp.com/go/techcenter/startup for assistance.
What do i do?
03-10-2012 02:02 PM
@kacong
Hi,
When HDD test failed then you need to replace it for new one.
If you still have warranty on this netbook then please contact with HP. How to do it?
Check the link below and choose your country:
Contact HP Worldwide
They will send you new one for free.
