screen says: www.hp.com/go/techcenter/startup

[sischung]

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@kacong25 wrote:

please your repair the system windows...
🙂

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[theColonel]

Unfortunately I discovered if its an HP Hard-Drive pre-poaded with Windows Operating System, subsequently, you seekl Technical Support from HP thru Warranty or you pay.

[HFE24]

how can i fix my start up

[Jenben]

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@amarquez wrote:
My notebook say. Contact the web site above after running startup repair. It ran for about an hour and then screen has this web address. What can I do to get it working again. Not sure if it was the problem is.

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[theColonel]

There is no self repair or HP Computer end-user fix it, is a HP Technical Support remedy. I spent hours, with different trouble-shooting scenerios, with changing SATA Hard Drives, having Win7, WinXP, I even loaded a USB with HP drivers to Boot from USB drive, no luck there, reply from Computer, "No Bootable Device" also "No Kernel", I classify myself as a Computer Expert, having keen repair skills, and knows TCP/IP (Protocal), simply put...This is a HP Tech issue.

[theColonel]

It's great to want to do it yourself, I am the same way, thru trial and error I have done that. However, Computer Manufacturers want that Business, as an added income for repair of your machine. Now, its getting harder and harder to troubleshoot and solve your repair problems. Use common sense no one on the HP Forum can tell you how, however, HP Techs can. If out of Warranty, then you must pay. From 2003 thru 2008 itwas simple and easy, now in 2012 they (Computer Manufacturers) have figure us out, and simply make it harder to Do It Yourself. This is not illegal, its a businees! You pay now, if out of Warranty, or buy a new one.

[Daniel_Potyrala]

@abbyswager

Hi,

Please perform hard reset:

1. Unplug the AC adapter from the notebook PC.
2. Remove the battery from the notebook battery compartment.
3. Remove the computer from any port replicator or docking station, disconnect cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices.
4. Press and hold down the power button for about 1 minute to drain any residual electrical charge from the capacitors that protect the memory.
5. Insert the battery and plug the AC adapter back into the notebook PC; but do not connect any of the peripheral devices.
6. Press the power button to turn the notebook PC back on.
7. If prompted to boot into Safe Mode or select a special type of start up, use the arrow keys to highlight Start Windows Normally , and then press the enter key.

[Daniel_Potyrala]

@sischung

Hi,

Could you post more details about your problem?

[Daniel_Potyrala]

@HFE24

Hi,

Could you post more details about your problem?

[Daniel_Potyrala]

Hi,
Please test RAM and HDD.
Check the link below to find out how you may do this:
How to test RAM and HDD (Hard Drive).