screen says: www.hp.com/go/techcenter/startup

[DavidPK]

Hi,

There are Three main ways to restore your notebook to its 'Factory Condition' - see the document on the relevant link below.

Performing An HP System Recovery – Windows 8

Performing An HP System Recovery - Windows 7.

Performing An HP System Recovery - Windows Vista.

Performing An HP System Recovery - Windows XP.

Regards,

DP-K

[pwozny61]

I kep getting hard drive not exit (EoU)

[npw05001]

Hello pwonzy61,

I see that you are having problems with the hard drive on your computer. I would like to help with this issue but I need some information.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

[Jenifermikel]

Thank you for the reply. After reading the updates, following the instructions I called the HP service number and got the problem resolved.

[npw05001]

Glad you were able to get your issue resolved!

Thanks for the update!! 🙂

[pwozny61]

so sorry i have a presario cq 62  413NR  and the error code  is 3FO  ser#  CNF1035P37  prod#XZ272UA#ABA  I replaced the hrd  dr  less than a yr ago  if i need new drive its going in the trash  im done with hp product

[npw05001]

Thanks for the information,

Here is a link to some troubleshooting steps that may correct the issue. Follow the steps in the link and let me know what happens.

[Joles]

my screen says www.hp.com/go/techcenter/startup saying that the cooling fan is not working, can anyone advice me please!

[npw05001]

Hello Joles,

I see that you are having problems with a cooling fan error on your HP computer. I would like to help with this issue but I need some information.

Can you provide the model and product number of the computer? Here is a link that shows how to find that information.

[Joles]

Hi, its model,g6-2210sa, product,c6s45ea#abu and the serial number is {Personal Information Removed}. I hope this is what you needed. Thanks.