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- Re: screen says: www.hp.com/go/techcenter/startup

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08-19-2013
02:37 AM
- last edited on
08-19-2013
06:59 AM
by
OrnahP
This happened yesterday (18/08/2013) not long after I installed some new anti virus
screen says: www.hp.com/go/techcenter/startup
Boot Device Not Found
Please install an operating system on your hard disk
Hard Disk (3FO)
After I pressed F4 to do a hard disk test it says ' Hard Disk Not Exist'
Below is my system information:
Notebook Model: HP Pavilion g6 Notebook PC
Product Number: B2Y47EA#AEU
Serial Number:[Personal Information Removed]
Warranty start date: 04/17/2012
System Board ID: 3566
Product configuration ID: 068f130000204710000620100
System Board CT number: PCQUU002C1IMCR
I would very much appreciate if anyone has any solutions
Thanks
Nate100
08-19-2013
04:04 AM
- last edited on
08-19-2013
06:59 AM
by
OrnahP
My laptop has an error code: 0x0000185.
It is windows 8.
Sytem information:
Notebook Model : Compag CQ58 Notebook PC
Product Number: C8C40PA#ABG
Serial Number:[Personal Information Removed]
How do I correct the error.
Thank you
08-19-2013 06:46 PM
whe i start my windows 7 hp it says cooling sestem error may have random shut downs and other stuff then it give this website and untill that happend my youtube is skipping videos like every 3 sec and when i open my pc it shuts down please help me this is the first time it happend to me
08-20-2013 12:41 AM
My notebook say. Contact the web site above after running startup repair. It ran for about an hour and then screen has this web address. What can I do to get it working again. Not sure if it was the problem is
08-20-2013
12:23 PM
- last edited on
02-23-2017
10:00 PM
by
OscarFuentes
@SS1 wrote:This message appears about every other day
the rest of the screen goes black)
"F2 system diagnostics
Please install an operating system on your hard disk."
The only way to exit out of it is to shut off the computer.
Hello SS1.
This error implies that there is a problem with your hard drive. You should run the built in diagnostic on the hard drive and post the result. This document has instructions.
Also, what is your notebook's product number?
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-20-2013 12:31 PM
@Adet wrote:
Oh yes. I was unable to enter the BIOS by pressing F10 key. Pls what should I do now? Thanks.
Have you tried cleaning under the keys on the keyboard with compressed air?
Have you ever spilled anything on the notebook?
Have yuo tried using an external keyboard?
Have you tried hard resetting the notebook as per these instructions?
- Shut down the notebook.
- Remove the battery and AC power.
- Perss and hold the power button for 10-15 seconds three times.
- Replace the battery and AC power.
- Verify whether the problem persists.
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-20-2013
12:45 PM
- last edited on
02-23-2017
10:00 PM
by
OscarFuentes
@cassandra912 wrote:everytime i turn my computer on it comes up with smarthard **bleep** error and to go to the site above can someone please help
Hello cassandra912.
Have you run the diagnostics on your hard drive and memory? This document has the steps. Make sure to post the results of both.
Also, what is the product number of your notebook?
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
08-20-2013 02:08 PM
@NATE100 wrote:This happened yesterday (18/08/2013) not long after I installed some new anti virus
screen says: www.hp.com/go/techcenter/startup
Boot Device Not Found
Please install an operating system on your hard disk
Hard Disk (3FO)
After I pressed F4 to do a hard disk test it says ' Hard Disk Not Exist'
Below is my system information:
Notebook Model: HP Pavilion g6 Notebook PC
Product Number: B2Y47EA#AEU
Serial Number:[Personal Information Removed]
Warranty start date: 04/17/2012
System Board ID: 3566
Product configuration ID: 068f130000204710000620100
System Board CT number: PCQUU002C1IMCR
I would very much appreciate if anyone has any solutions
Thanks
Nate100
Hello Nate100.
Have you tried reseating the hard drive? This document can help you.
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
