• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello ramadaan. I understand you are witness a "Boot Device not found" error. I have provided the HP document that can assist you in troubleshooting the issue: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443463

 

Please inform me when you complete troubleshooting, so I know the results.

 

Mario

I worked on behalf of HP.
HP Recommended

Hello hpmininana. I need you to specify the issue you are experiencing.

 

If your issue is related to your fan not working after upgrading the operating system, please reference this post for assistance: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/screen-says-www-hp-com-go-techc...

 

If your issue is related to a "Boot Device not found" error, please reference this post instead: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/screen-says-www-hp-com-go-techc...

 

Please respond with your exact issue and results of troubleshooting when completed. I look forward to your response.

 

Mario

I worked on behalf of HP.
HP Recommended
Hi, my laptop HP ProBook 4520s is not working anymore . Is only driving me to the tests options but any test result is that is failed. And is only the option to go to the main menu. What's' the problem? Please, help!
HP Recommended
Someone help me with my pc...i was trying to reformat my pc but it says no bootable device and now i cant get started, i cant open my pc and whenever i openit, it always shows remove disks or other media...omg what to do 😞
HP Recommended

Hello ceejeeh. I understand your computer thinks there is no boot-able device. I would like you to troubleshoot by following this document: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443463

 

Please inform me when the troubleshooting is complete. If the issue persists, I will require your computer model number and operating system to troubleshoot the issue.

 

If you require assistance locating the model, please reference this website: http://support.hp.com/us-en/document/c00033108

 

If you require assistance locating the operating system, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

 

I look forward to your response.

 

Mario

I worked on behalf of HP.
HP Recommended
Hi, mahalo for your response, i did what u said n the 1st step but when it soppose to restart it showed remove disks or other media and press any key to restart it says but when i press any key it shows no bootable device same thing happens when i just open the pc... its hp g71
HP Recommended

In this instance, you may want to contact HP, as you could be experiencing a hardware failure. When you contact them, their options will be based on your warranty status.

 

To check your warranty status, reference this website: http://h20565.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384202039431.876444892.492883...

 

To contact HP in the area closest to you, reference this website: http://welcome.hp.com/country/w1/en/contact_us.html

 

Please let me know if you have any more questions.

 

Mario

I worked on behalf of HP.
HP Recommended

on startup it showing "the system has detected that a cooling fan is not operating properly.

continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, dataloss and possible system damage.the system will shut down in 15 seconds .to prevent shutdown and continue operation press the ENTER key now"

HP Recommended

windows is not start successfully

HP Recommended

Hello soundwave. I understand you are experiencing the "system has detected that a cooling fan is not operating properly" error. This could be a results of faulty hardware, or a recent software implication. I would like you to follow the troubleshooting in this document: http://support.hp.com/us-en/document/c03620929

 

Although the title of the document is "System Fan (90b) error message on startup", the troubleshooting steps presented are relevant and effective. If these steps do not resolve the issue, I would like you to respond with the following information:

 

1. Your computer model number. For assistance in locating this information, please reference this website: http://support.hp.com/us-en/document/c00033108

2. Your operating system.For assistance in locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system

3. Have you installed any new hardware on this computer?

4. Have you installed any new software or drivers on this computer?

 

Please respond as soon as possible so I can assist you. I'm only here to help!

 

Mario

I worked on behalf of HP.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.