very slow while copying files

[ameer28404]

Hello..

Copying files within the pc and copying files to the pendrive are very slow after updating to windows8.1

I don't know what to do , please help me...

[Tardis40]

Hi @ameer28404,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with slow transfers. I will beall I can to  help you.

Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

[ameer28404]

This is my product code :  D1E82UA#ABL

 ( HP 2000 Notebook PC )

I have updated to windows10 and my computer is very slow while copying to pendrive and within the computer.

Is there any additional drivers or any solutions for this ???

[Tardis40]

Hi @ameer28404,

Thanks for getting back to me.

Here are some documents to help.

Testing for Hardware Failures (Windows 10, 😎

Computer Locks Up or Freezes (Windows 10, 😎

Slow Internet Troubleshooting (Windows 10, 😎

I feel being a part of the HP Community means helping others, please click the Accept as Solution button below if one of these suggests resolves the issue so that other customers can see what worked for you. Solved threads are easier to find. 

[ameer28404]

I am not comfortable with these solution ... Don't you have any other solutions..

[ameer28404]

There was a message on the hp utility to consider  before updating windows8.1 . 

But I didn't notice that, then I updated to windows 10 also.  I think it is the reason for this file transfering issue..

Can you please give me a better solution..

[Huffer]

Slow file copying would most likely be caused by the OS installing generic chipset and storage controller drivers. In other words, you need to install specific drivers for your motherboard. I am also going to point out that your laptop has an AMD E1-1200 processor @1.4 ghz. This is an extremely weak processor and my guess would be that if you check Task Manager (ctrl alt delete and then more details to see CPU) you are going to see the processor spiked at nearly 100% all the time. 

Here are the HP Windows 8.1 drivers for your model:

http://support.hp.com/us-en/drivers/selfservice/HP-2000-Notebook-PC-series/5330596/model/5360348

Please be sure the menu on the page is set to Windows 8.1 as it will default to the OS on the computer used to access the page and HP has not posted Windows 10 drivers for that machine. 

[ameer28404]

If I copy files from usb pendrive to my hard disk it copys in 29MB/s,

If I copy files from  my hard disk to pendrive it copys in 7MB/s...

I don't know why can you please give me a good solution.

My product code : D1E82UA#ABL

Operating System : windows10

[Huffer]

That is actually not too bad. You are seeing the different write speeds of the 2 media. I will bet the pen drive is a usb 2.0 and you can't move data to it faster than its write speed. You can move data from it at its read speed which is faster.