• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2017 12:56 PM

HP Recommended
Product: hp pavallion
Operating System: Microsoft Windows 10 (64-bit)
i had upgraded my windows from win8 to win10 but now my win10 is corrupted and i want to reset my pc with the help of recovery disks i got with win8 last time i somehow managed to do but now i want to reset my whole pc and want to go back to win8 please help me
14 REPLIES 14

‎03-11-2017 01:05 PM

HP Recommended

Hello @ripumgupta

 

Welcome to the HP Support forum. Welcome !

 

Do you have the recovery discs (recovery media)  or  you need to obtain one ?

Which country are you from ?

 

Could you provide your full product model and product number (PN) as described here > http://support.hp.com/us-en/document/c00033108  ?

 

Here are general instructions how to perform recovery (Windows 😎 but if you provide some details I might be able to post something specific and/or instructions about the recovery media > http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&section=ccweb&SFS=tdoc&language=english...

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎03-11-2017 01:16 PM

HP Recommended
laptop model is HP Pavillion 15-N259 TX
i am from India and yes i have recovery disks
but at present windows 10 is installed and i have windows 8 recovery cd's
Was this reply helpful? Yes No

‎03-11-2017 01:22 PM

HP Recommended

@ripumgupta

 

Thank you for the clarification.

 

If you do have HP recovery media and if you want Windows 8, you simply need to boot from them (1st one and then the rest) and follow the instructions.

 

Here are detailed instructions what needs to be done >> http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&section=ccweb&SFS=tdoc&language=english...

 

 

Hope this works. Let me know if something is not clear.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎03-11-2017 01:26 PM

HP Recommended
i had tried this but it didnt work
Was this reply helpful? Yes No

‎03-11-2017 01:28 PM

HP Recommended

What didn't work exactly ?  This is a complex process.

 

It didn't boot from the recovery media, it started but failed ?  Any specific error message ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎03-11-2017 01:30 PM

HP Recommended
no sir... last time it was too simple to do bt tgis time it is too complex
Was this reply helpful? Yes No

‎03-11-2017 01:32 PM

HP Recommended
it is now showing that boot device not found please install an operating system on your hard disk
harddisk(3F0)
now what to do
Was this reply helpful? Yes No

‎03-11-2017 01:39 PM - edited ‎03-11-2017 01:40 PM

HP Recommended

The HP recovery process has been pretty much the same in the past years and the foundations of the process haven't changed dramatically in the past years. Something else is different this time which makes you believe it is complex this time only.

It is generally easy to do it (child game for some) but it is easy when everything is working.

 

Literally, there could be tens of different things which may be wrong for you to experience problems at the moment.

 

 

(3F0) is a hard disk error which may appear because:

  • either the BIOS is not correctly configured and your computer does not boot from correct device

or

  • hardware failure - HDD failed / HDD is not present or not detected due to connection issues

 

This is the different aspect now.

 

Please, check this official article from HP > http://support.hp.com/us-en/document/c01443463

 

1) Test your HDD

 

2) Restore the BIOS to default

 

 

 Please, perform some basic hardware checks

 

1. Please, shutdown the computer using the power button

2. Power it on.

2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).

This should open a HP Startup Menu which may look similar to this one

 

3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.

This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1

 

If there are no system checks/no quick tests, perform HDD and RAM check.

 

Let me know the test results. 

 

4. Repeat steps 1-2 above but when HP Startup menu opens, please choose F10 for BIOS setup.

Navigate through the BIOS and ensure you RESET your settings / LOAD default settings.

 

Save the changes and exit BIOS.

Details > http://support.hp.com/us-en/document/c01443463

 

Looking forward to your reply.

 

 

Hope this helps. Let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎03-11-2017 08:46 PM

HP Recommended
sir still facing that problem don't know what to do now... even i scan my drives but still facing same problem
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.