How can it be HP does not have ink cartridges?

[arajturos]

Anybody have problems getting replacement cartridges for defective ones? My first experience with InstantInk has been an unmitigated DISASTER!  A black HP  InstantInk cartridge for my 9018 printer was defective - I called HP Support  (took hours to be able to speak to someone) to ask for a replacement. The representative said "Sorry for the delay, but we don't have any cartridges right now." That's over a week ago! Still no cartridge from HP. So I went out and bought a cartridge at Office Depot so I would be able to use my printer again. HP InstantInk is a non-sequitur. No Ink AND CERTAINLY Not Instant.  Whoa to folks who would want to sign up for this service.

[Kumar0307]

@arajturos, Welcome to the HP Support Community!

Apologies for the inconvenience. As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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