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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎12-02-2015 07:42 AM

HP Recommended

Hi there everyone

 

We have a Polycom Soundstation 2W that links to one of our WiFi networks fine. However, we also have two other meeting rooms with separate WiFi networks (the first network doesn't stretch that far unfortunately).

 

How can I get the Polycom to recognise all three networks, or does it depend on where the base station is located? If it is to do with the base station then is there any work around that I could do, or is it a case of buying more Polycoms?

 

Many thanks

Jon

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2015 08:35 AM

HP Recommended

Hello Jon,

welcome to the Polycom Community.

The SoundStation2W is a DECT phone which is a completely different technology than WiFi.

 

You would need to move the base station and the analog line it is connected to or provide another analog line moving the phone and the base.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-02-2015 08:35 AM

HP Recommended

Hello Jon,

welcome to the Polycom Community.

The SoundStation2W is a DECT phone which is a completely different technology than WiFi.

 

You would need to move the base station and the analog line it is connected to or provide another analog line moving the phone and the base.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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