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- Polycom Wall Module Compatibility

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08-22-2017 01:07 PM
Hello,
I currently have a Polycom Voicestation 300 (2201-17910-001) base, and a Polycom Soundstation 2 Wall Module (2201-16020-601). Are these units compatible? Or will I need to purchase the VOicestation 300/500 Wall Module (2201-17020-601)? Both Wall Modules look exactly the same, just a different part number/label.
08-22-2017 01:23 PM
Whilst they visually may look similar to my knowledge you can only use them for the unit they came with and should not swap these as the pinout would be different.
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

08-23-2017 06:40 AM
Before I saw this response, I took a chance and successfully powered on the VoiceStation 300 base with a SoundStation2 Wall Module. I did not test anything further. I assume it is still not a good idea to use these products together even though it will provide power?