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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Dear Support,

 

We are using Polycom VTX 1000 soundstation. If I poweron this soundstation, message displayed as "Country Code Mode" in its display. But then we can't do it. It's like in hanging situation. Everytime, we power on it, but it remains the same problem.

 

Please guide in this regard.

 

Thanks,

From: Bhavesh Patel

1 REPLY 1
HP Recommended

Hello BNP,

welcome to the Polycom Community.

It is often helpful telling us a bit of a history of the device aka if this is a brand new unit or an old device.

 

Do you have a serial for this unit?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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