Sound Station 2 External Mics

Anonymous · ‎08-12-2013

Hi:

I have a Sound Station 2 particulars as follows:

2201-16200-01 C

H20512012146

With two external mics:

Sound Station EX

2201-00698-001 F

at least to me it looks like that the external mics are not working... they display a constant solid red light and the mute button also doesn't seem to be doing anything... I tested that during the call also.

Anybody have any idea what could be wrong... could it be that the mics don't go with the sound station that I've? if they're not what is the compatible model # for my sound station 2.

Thanks,

SteffenBaierUK · ‎08-12-2013

Hello sansari,

welcome to the Polycom Community.

The community's PSTN FAQ contains this post here:

Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=

Above explains the correct compatible microphones including their part numbers.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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