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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello,

 

I need to connect a 2w to another DECT 6.0 bases via GAP (the original base is lost due to water damage). However this is known to not working with CVM 1.61.

 

device data:

CVM 1.61

DSP 82W.COn.01.209

CPLD: 1.06

 

Therefore I am trying to update my device. However I have ONLY Windows 10 devices (64x) at hand. When trying to use the Windows 7 tool, I am receiving an driver installation erro (see attachment). I run the install with "... as administrator". How can I upgrade my device with a current OS?

 

Thank you in advance for any ideas and support!

 

Hanfried

 

 

 

 

1 REPLY 1
HP Recommended

Hello Hanfried,

welcome to the Polycom Community.

There are no drivers that support Windows 8 or Windows 10

Best Regards

Steffen Baier

Polycom Global Services

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