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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I can't perform a conference call!

 

I'm able to make the 1st outgoing call, but once I press the FLASH button to call another party to join in there's no dial tone and the person on the first line is still on the phone. I tried holding it down, putting the call on hold, basically anything to call the 2nd party, but nothing works. Everything is plugged in correctly so what am I missing?

1 REPLY 1
HP Recommended

Hello Hicks,

welcome to the Polycom Community.

The community's PSTN FAQ contains this post here:

 

Oct 20, 2011 Question: How can I setup a conference via my Polycom Conference Phone?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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