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- Unable to Conference (VoiceStation 300)

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07-16-2013 01:46 PM
I can't perform a conference call!
I'm able to make the 1st outgoing call, but once I press the FLASH button to call another party to join in there's no dial tone and the person on the first line is still on the phone. I tried holding it down, putting the call on hold, basically anything to call the 2nd party, but nothing works. Everything is plugged in correctly so what am I missing?
07-16-2013 02:06 PM
Hello Hicks,
welcome to the Polycom Community.
The community's PSTN FAQ contains this post here:
Oct 20, 2011 Question: How can I setup a conference via my Polycom Conference Phone?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN