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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-15-2019 03:47 AM

HP Recommended

Dear Community,

 

Can i connect VTX 1000 device to a PC using 3,5mm jack?

As i can see,Computer calling kit is certified for SoundStation 2,can i use this kit for this older model?

 

Thank you in advance.

 

Best Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2019 07:15 AM

HP Recommended

Hello @sotiris 

 

the RCA connection is only to provide an output for the phone to be connected to an amplifier and not for it to be used out of a call to my knowledge.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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4 REPLIES 4

‎05-15-2019 04:27 AM

HP Recommended

Hello @sotiris ,

 

welcome back to the Poly Community.

 

From the Data Sheet:

 

Auxiliary audio
Input
•  Style: phono jack
•  Function: switchable between Polycom
wireless mic/AUDIO IN/OFF
•  Softkey configurable setup menus
Output
•  Style: phono jack
•  Function: switchable between
subwoofer/external
•  PA/record out/OFF
•  Softkey configurable setup menus

 

The VTX does not have the 2.5mm Audio Output on the phone but a Phono Jack on the Power Supply.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-15-2019 05:22 AM

HP Recommended

Hello Steffen,

 

So if i connect an RCA cable to the suitable port on my PC,will i be able to use the device as i speakerphone?

 

Or there are limitation for this,i mean to work only as a speaker given that no PSTN will be used,just a connection to PC

Was this reply helpful? Yes No

‎05-15-2019 07:15 AM

HP Recommended

Hello @sotiris 

 

the RCA connection is only to provide an output for the phone to be connected to an amplifier and not for it to be used out of a call to my knowledge.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-15-2019 07:29 AM

HP Recommended

Hello,

 

You were clear enough!

 

Best Regards,

Was this reply helpful? Yes No
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