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- how to connect polycom visual concert vsx to the VSX 7000 s...

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10-09-2014 08:45 AM
I am trying to connect the Soundstation 2 to a Visual Concert to a VSX 7000 camera. The brown offside plug in to the camera will plug into the offside jack in the Visual Concert but the off side Visual Concert connection to the Soundstation 2 has an offside jack on the Visual concert and a regular RJ-45 jack on the Soundstation 2. Do they make a cable for this. The diagrams from Polycom support are not clear at all.
10-09-2014 08:52 AM
Hello Wheels123,
welcome to the Polycom Community.
To my knowledge this only supports the SoundStation VTX 1000 and not a regular SoundStation 2.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

10-11-2014 07:38 PM
Hi All - The Soundstation 2 is connected thru the VTX 1000 but when I get an incoming call on the VSX 7000 codec, the soundstation does not ring and cannot be used as speakers and microphone. I'm sure it must be a setting in the codec somewhere because the soundstation works as a conference phone and the VSXcan connect PTP.
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