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‎03-25-2025 08:24 AM

HP Recommended
Product: Polycom Soundstation2

Bought a renewed product and having trouble getting it to work so I am trying to determine if the firmware needs to be updated

1 REPLY 1

‎03-25-2025 08:26 AM

HP Recommended

Hello @Chval60 ,

 

Welcome to the HP Poly community.

 

Your post was placed in a section unsuitable for your question and I have moved it in my role as a community volunteer. It was moved to a section that is more suitable for you or has a specific dedicated section. There is no action required from your end.

 

As the SoundStation 2 is an analog conference phone there is no Software update needed or available.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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