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karlaz
Level 1
‎10-31-2024 09:04 AM
Views : 1,073
0% helpful (0/1)
 

  • Microphone position: Make sure the customer is properly wearing the headset by checking the Left and Right engraving on the ear cushions

  •  Bluetooth Settings: set headset as the default audio source in device settings (iOS call audio routing/media and phone audio on Android OS)

  • Volume Levels: Configure volume levels on both the headset system and the device

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‎03-10-2025 03:25 AM

I have checked the points above, and everything is operational. However, the microphone does not capture the user's voice well; they need to speak loudly to be heard.

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