-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- HP Support Community Knowledge Base
- Poly Phones Knowledge Base
- Poly Phones Knowledge Base
- Poly Trio C60 how to set the base profile
Set the correct base profile to enable the platform you need.
Setting the Base Profile for the First Time
When you power on the Poly Trio system for the first time, or following a factory restore, the system displays a setup wizard.
The setup wizard helps you set up your administrator password, choose the system language, and choose a base profile. You can choose from Microsoft Teams, Skype for Business, and Microsoft USB Optimized base profiles for your system.
After you set up your system with the initial setup wizard, the system boots to the Home screen when it powers on after each restart. If your system accesses and applies configurations through a centralized provisioning server, the setup wizard doesn’t display.
Set the Base Profile Using the System Web Interface
You can use the system web interface to manually set a phone's Base Profile to Skype for Business or Microsoft Teams.
The system web interface is disabled by default when the phone registers with Skype for Business Server. You must manually enable the system web interface to configure phone settings. You cannot configure sign-in credentials using the system web interface.
Task
- Power on your phones and allow them to complete the power-up process.
- Get the IP address of each phone in your deployment by going to Settings > Status > Platform > Phone.The IP address displays in the IP field.
- Enter the phone's IP address in the address bar of a web browser.The system web interface login screen displays.
- Choose Admin to log in as an administrator, and then enter the administrator password and click Submit.
- On the Home page, navigate to the Simple Setup menu.
- From the Base Profile drop-down list, choose Skype for Business or Microsoft Teams, and click Save at the bottom of the page.
- In the confirmation dialog, choose Yes.
You can set the Base Profile to from the phone Settings menu.
Task
- Go to Settings > Advanced > Administration Settings > Network Configuration > Base Profile and select Skype for Business.
- Select Back > Save Configuration.The phone automatically restarts and displays the Sign In screen. Users can now sign in.
Change the Base Profile from Poly Trio C60 with Microsoft Teams
You can access the Base Profile from the Poly Trio system with Microsoft Teams.
Task
- On the Poly Trio system screen, press the menu icon at top left.
- Press Settings > Device Settings.
- On the Device Settings screen, select Advanced and enter the administrator password.
- Go to Administrator Settings > Network Configuration > Base Profile and select a Base Profile.
Set the Base Profile with device.* Parameters
This section shows you how to provision multiple devices using parameters in the device.cfg template configuration file included in your UC Software download.
Poly recommends using device.* parameters to configure multiple devices and only if you’re familiar with centralized provisioning and configuration files.
- Skype—Skype for Business
- USBOptimized—Microsoft USB Optimize
- MSTeams—Microsoft Teams
Task
- Locate the device.cfg template configuration file and place the device.cfg file on your provisioning server.
- Locate and change the values of the following parameters:
- device.baseProfile= <Base Profile value>
- device.set=1
- device.baseProfile.set=1
- Rename and save the file.
- Power on the phones.
- Once bootup is complete, remove device.set from the template configuration file and save the file again after removing device.set.