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Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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Poly Edge B series how to hold, resume and end calls

When you’re in a call, place an active audio call on hold and resume the call.The line keys flash green when you place a call...

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Poly Edge B series how to answer calls

When you receive an incoming call, you can choose to answer the call in various ways, including answering calls automatically...

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Poly Edge B series how to place calls

Audio CallsPoly Edge B Series IPphones enable you to place and answer SIP calls, ignore incoming calls from all or individual...

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Poly Edge B Series how to login to the phone

Log in to your phone through the local interface, the system web interface, or OBiTALK.com.Log In to the System Web Interface...

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How to power the Poly Trio 8500 and 8300 Systems

You can power the Polycom Trio 8500 and 8300 systems with Power over Ethernet (PoE).The Polycom Trio 8500 and 8300 systems do...

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Poly Trio 8800 how to power

You can power the PolyTrio 8800 system with Power over Ethernet (PoE) or PoE+ (IEEE 802.3at Type 2).When the Polycom Trio 880...

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Poly C60 phone display features

Discover features you can configure for the phone's screen display and lists parameters you can use to configure these featur...

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How to power the Poly Trio C60 systems

Read the powering requirements and options carefully to understand powering for your Poly Trio system.Powering the Trio C60 S...

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Poly Trio C60 how to set the base profile

Set the correct base profile to enable the platform you need.Setting the Base Profile for the First TimeWhen you power on the...

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Poly Rove how to start a conference call

You can initiate audio conference calls with various contacts on Poly phones. When you initiate a conference call, you can ma...

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Poly Rove how to handle emergency calls

Quickly Place an Emergency CallPoly Rove 40 wireless handsets have an emergency button that you can press to quickly call an ...

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Poly Rove how to park calls

When you park a call, you can put the call on hold and resume it on another wireless handset.You can park aRovecall in a park...

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Poly Rove basic call actions

Answering CallsWhen you get an incoming call on a Poly Rove DECT IP phone, you can choose to answer the call in various ways....

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Poly Rove how to access voicemail messages

You can access and listen to new voicemail messages from the wireless handset.TaskGo toMenu > Messages.Choose a line, then pr...

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Poly Rove How to place calls

Audio CallsPoly RoveDECT IP phones support up totenconcurrent calls per base station and can make or answer a maximum of two ...

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Poly Trio 8800 how to setup

Click below to download the Poly Trio 8800 setup sheet:Poly Trio 8800 Setup Sheet

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Poly Trio 8500/8800 configuration for Videxio/Pexip

To learn more details about Trio configuration for Videxio (Pexip - as both companies have merged) please visit:https://suppo...

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Poly Trio 8500 and 8800 Systems how to handle meetings and conference calls

How to join a schedule meetingA meeting notification displays on the phone five minutes before a meeting starts. You can join...

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Poly Trio 8500 and 8800 Systems how to handle calls

How to place callsPlace a call using Contacts, Recent Calls, or to a Favorite.To place a call:Do one of the following from th...

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How to find the Serial Number on Poly Wireless phones

Find the Poly Rove B2 or Poly Rove B4 serial numberThe serial number can be found on a white sticker on the bottom-left side ...

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How to find the Serial Number on Poly Desk Phones

Find the Poly CCX 350 Business Media Phone serial numberThe serial number for the Poly CCX 350 Business Media phone can be fo...

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How to find the Serial Number on Poly IP conference phones

CX series phone serial numberThe serial number is found on the sticker on the rear of the CX Phone. Find the SoundStation Duo...

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Poly Trio 8300 Series Quick Start Guide

Click below to download the Quick Start Guide for the Poly Trio 8300 Series:Poly Trio 8300 Quick Start Guide

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Poly Trio Series User Guides

Click below to download the user Guide for your setup:Poly Trio Solution User Guide UC Software 7.1.0 (hp.com)Poly Trio Inter...

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