8800 Trio, Hybrid RealConnect setup with Teams and Avaya SIP

SteffenBaierUK · ‎02-03-2020

Siphon Networks Ltd sold this back in 02/07/2019. They are your Tier 1 and they can open Tickets with Poly.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎04-08-2020

Hello

Not sure i can help any. I got the cfg file from someone. You may need to edit. Once confirm powershell, real connect license all done, you can try to copy and paste this see whether your hybrid real connect can work.

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Dogwood 5.9.1.10906 09-Oct-19 11:34 -->
<!-- Created 15-11-2019 15:01 -->
<!-- Base profile Generic -->
<PHONE_CONFIG>
<!-- Note: The following parameters have been excluded from the export:
btoe.PairingCode=""
-->
<ALL
btoe.pairingMode="Manual"
call.teluri.showPrompt="0"
dialplan.digitmap.lineSwitching.enable="1"
exchange.meeting.realConnectProcessing.skype.enabled="1"
exchange.meeting.realConnectProcessing.teams.enabled="1"
httpd.cfg.secureTunnelRequired="0"
mr.pairButton.notification="0"
mr.video.camera.focus.auto="false"
mr.video.camera.focus.range="942"
tcpIpApp.sntp.olsonTimezoneID="Asia/Kuala_Lumpur"
video.camera.preset.home.pan="502"
video.camera.preset.home.tilt="291"
video.camera.preset.home.zoom="0"
video.camera.previewPosition.y="245"
video.camera.saturation="286"
video.conf.profile="1080p"
voIpProt.H323.enable="1"
call.autoOffHook.1.contact="714779139@t.plcm.vc"
call.autoOffHook.1.enabled="1"
dialplan.1.digitmap="^.+@v\.plcm\.vc$"
dialplan.1.digitmap.mode="regex"
mr.pair.uid.1="64167f77c3ca"
reg.1.address="t.plcm.vc"
reg.1.auth.loginCredentialType="onlineDeviceAuth"
reg.1.label="Real Connect Meeting"
reg.1.protocol.H323="1"
reg.limit="3"
video.camera.1.focus.auto="false"
video.camera.1.focus.range="942"
video.camera.1.saturation="286"
video.camera.1.type="EagleEyeIVUSB"
video.camera.preset.1.pan="506"
video.camera.preset.2.pan="449"
video.camera.preset.3.pan="572"
video.camera.preset.1.tilt="240"
video.camera.preset.2.tilt="310"
video.camera.preset.3.tilt="310"
video.camera.preset.1.zoom="0"
reg.1.server.1.address="t.plcm.vc"
reg.1.server.1.register="0"
reg.1.server.1.transport="TCPpreferred"
/>
</PHONE_CONFIG>

Create an account on the HP Community to personalize your profile and ask a question