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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎10-23-2024 06:24 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I found the Poly Lens Desktop app to install and you can update the drivers with it and see the internet speed and the jitter on your headset connection.

 

But this is an app that you need to install at all the pc's, because it works only on the local pc.

 

It there an app/tool or a way to manage all headsets that are in use as an admin?

So one tool that connects with al pc's in your company and gets data from the working of the headsets?

And where you can throubleshoot issues?

 

Thanks

Kind regards

Wim

1 REPLY 1

‎10-23-2024 07:02 AM

HP Recommended

Hello @wim1981 ,

 

welcome to the HP Poly community.

 

Your post was placed in a section unsuitable for your question and I have moved it in my role as a community volunteer. It was moved to a section that is more suitable for you or has a specific dedicated section. There is no action required from your end.

 

I suggest you sign up for Poly Lens in the Cloud

 

https://www.hp.com/gb-en/poly/software-and-services/software/poly-lens.html

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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