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‎12-03-2023 02:43 AM

HP Recommended
Product: E5F9-0A1E-FA0D-BFA0

Hi HP support,

 

Please help to investigate about Polycom DMA edge licence error (no license) after do restart before we do disable TLS version 1.0 and 1.1.

 

We already restore at VM snapshot but still failed about no license alert/ log I got from call log history at DMA edge.

Then I do manually add licence at RPRM and it works.

Please help why DMA edge not get share licence from DMA core. License not exactly correct now.

 

Regards,

Rudi Akhirudin 

 

1 REPLY 1

‎12-03-2023 03:55 AM

HP Recommended

Hello @RUDI_IPT ,

 

welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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