Loginless Poly Lens Install - EULA not being auto-accepted

[BrandonPM]

We are working to update our software within the firm and migrate from primarily versions 1.5 and 1.8 to version 2.1 of Poly Lens. Could you please offer direction the below:

Summary

• When installing via command line we previously used the switches listed below.
• ALLUSERS=1
• TENANTTOKEN=TENANTTOKENFORCOMPANY
• Previously this installed the program for all users and suppressed the EULA agreement. Now this is no longer suppressing the EULA prompt. Also attempting to use the switch ACCEPTEULA=0 was also not successful.  

Questions

1. How can we get the EULA to be accepted via the command line installer?
2. Where is the setting that logs the agreement for the EULA? If we have to we can input the data into the registry or app data if you could provide this information.
3. Previously we’ve had to use an “active setup” to add the program to the startup folder for each user account. Will the new version of Poly Lens do this for all users by default?

[Meghana_10]

Hello, @BrandonPM Welcome to the Poly HP Support Community. 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

Please feel free to contact us here anytime you need any further assistance.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Meghana  

Have a great day!

[Esky013]

Not sure how much further you have got on this.  We're in the same boat at the moment with previous command line switches no longer working.  I found that the log file "%LocalAppData%\Poly\LensDesktop\Logs\main.log" was useful in at least finding the correct registry keys it's looking for for the EULA. Once I changed the EULA in the command line to acceptEULA=0, matching the case used in the reg key, it worked.

The keys the command line mentions:

• HKLM\SOFTWARE\Poly\Poly Lens Desktop, Preload
• HKLM\SOFTWARE\Poly\Poly Lens Desktop, noData
• HKLM\SOFTWARE\Poly\Poly Lens Desktop, Version
• HKLM\SOFTWARE\Poly\Poly Lens Desktop, CallControllAppVersion
• HKLM\SOFTWARE\Poly\Poly Lens Desktop, Tenant Token
• HKLM\SOFTWARE\Poly\Poly Lens Desktop, acceptEula

Hopefully this helps.

My next step is forcing use as guest and not having a user login.

[SteffenBaierUK]

Hello @Esky013 or @BrandonPM ,

Welcome to the HP Poly community.

Did you see [Software] Poly Lens Version 2.1.1  ?

Resolved Issues

This release includes the following bug fixes.

• Fixed an issue regarding EULA prompt when Poly Lens Desktop App is deployed using the AcceptEULA switch. See Accept EULA Feature for more information.

Best Regards

Steffen Baier