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We are proud to announce new features with Poly Lens Premium. Read more about the next-level integration here!
HP Recommended

Hello all,

 

we released Lens Room 1.9.290

 

Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

 

SteffenBaierUK_0-1734453877065.png

 

 

Release Notes >here<

 

Version 1.9.290

What’s New

  • Added device settings support for the Poly Studio V52 video bar.
    • Ability to set anti-flicker, audio settings, video settings and restore defaults.
  • Added device settings support for the Poly Studio V72 video bar.
    • Ability to set anti-flicker, audio settings, video settings and restore defaults.
  • Added device settings support for the Poly Studio VE60 video bar.
    • Ability to set anti-flicker, audio settings, video settings and restore defaults.

Fixed Issues

  • Fixed an issue in Poly Lens Room 1.5.257 where connected Poly devices would not apply a firmware update.

Known Issues

  • Poly camera device settings management

    • Camera device settings are not available or do not update the camera when changed in Poly Lens for the Poly Studio E70, Poly Studio USB and Poly Studio R30 when connected via USB.
  • 3rd party USB device with serial numbers are not showing up in Poly Lens device Inventory.

Older version  1.5.257 >here<

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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