• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new features with Poly Lens Premium. Read more about the next-level integration here!

‎07-25-2025 12:44 AM - edited ‎07-25-2025 12:45 AM

HP Recommended

Hello all,

 

Software Release Announcement:           

 

Poly Lens Desktop v2.2.0 .13(Mac only) is available for download

NOTE:  Poly Lens Desktop 2.0 for Mac supports Mac M1 Series Silicon or later. Intel based CPUs are no longer supported with Lens Desktop for Mac.

SteffenBaierUK_1-1753425742676.png


Version 2.2.0 - Mac Only

What's New

  • New Device Support – Video: Poly Studio V12/V52/V72, HP webcams 430/435, 620/625, and 960/965.
  • New Device Support – Audio: Poly Voyager Free 20, Voyager Legend 30/50, and Voyager Office Base.
  • Bluetooth® Direct for Device Management: Bluetooth direct support for Poly Voyager Legend 50/30, Voyager Free 20, Voyager Free 60 Series, Voyager Surround 80/85, Voyager Focus 2, and Voyager 4300 Series, allows users to customize settings and update their devices when connected natively via Bluetooth, without a USB adapter.
  • Policy Management: Added support for Immediate Update policy deployment on Poly Lens Cloud that automatically downloads and installs device firmware updates and Poly Lens Desktop updates for end-user without requiring manual intervention.
  • Remote Log Accessibility for IT Admins: Added support for the IT admin to download and retrieve Poly Lens Desktop App logs to help with troubleshooting.
  • Language Localization: Added language localization support for Português (Portuguese), русский (Russian) and Español (Spanish).
  • Rename Device: Added support for Rename feature for Poly Voyager Free 60 series, Voyager Free 20, Voyager Surround 80/85 and Voyager Legend 30/50.
  • New Settings Support: Added support for Close conversation limiting and ANC/transparency mode for Poly Voyager Free 60 Series, Voyager Free 20, Voyager Surround 80/85 and Voyager Legend 30/50.

Older Lens Desktop 1.4.0 version for incompatible Apple Hardware >here<

SteffenBaierUK_2-1753425825033.png

 

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.