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SteffenBaierUK
Level 16
Views : 43
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Hello all,

 

Since PolyOS 4.6.1 the Poly Studio G62 supports the HP HP USB to Serial Port Adapter (J7B60AA)

 

Support for RS232 control on Poly Studio G62

 

This release contains support for RS232 control on the Poly Studio G62 using the following supported USB-to-RS232 dongles.

Supported USB-to-RS232 dongles

Make

Part number

HP Poly

J7B60AA

Star Tech

1P3FFCNB

Star Tech TAA

icusb2321f

Digikey

FTDI US232R-10


Note: 
Other USB serial connectors using the FTDI FT231X chipset are unsupported. If you experience issues with such third-party products, contact the manufacturer for assistance.
Note: HP Poly recommends that you use a PoE+ power injector capable of 45W output.
 
EDIT:  PolyOS 5.0 may not fully support the adapter
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