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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- HP Support Community Knowledge Base
- Poly Video Conferencing Knowledge Base
- Poly Video Conferencing Knowledge Base
- Poly Studio G62: Computer and cable requirements
Your computer and cables must meet the following requirements to use Device Mode.
Operating system requirements:
• Windows 10 1803 or later
• macOS 10.12 or later
USB cable requirements:
• A cable with at least one USB-C connection for the video system
• USB 2.0 or USB 3.0 cable (preferred to ensure connection reliability and video and audio quality)
• Self-powered USB booster extension cable for connections longer than 2 m (6.6 ft)
HDMI cable requirements:
• An HDMI adapter is required if your computer doesn’t have an HDMI port.
NOTE: Don’t use a cable used for charging devices. A charging cable may not be capable of sending data.
Device Mode
Poly Device Mode enables you to use the system’s camera, speaker, microphone, and connected monitors from your computer.
Once you connect the system to your computer with a USB cable, you can control the video system’s camera and audio features using your computer’s third-party conferencing application.
NOTE: The system doesn’t support hot plugging cameras. To connect a camera to the system, power the system off, connect the camera, and restart the system