Poly Studio G62: Computer and cable requirements

[karlaz]

Your computer and cables must meet the following requirements to use Device Mode.

Operating system requirements:
• Windows 10 1803 or later
• macOS 10.12 or later

USB cable requirements:
• A cable with at least one USB-C connection for the video system
• USB 2.0 or USB 3.0 cable (preferred to ensure connection reliability and video and audio quality)
• Self-powered USB booster extension cable for connections longer than 2 m (6.6 ft)

HDMI cable requirements:
• An HDMI adapter is required if your computer doesn’t have an HDMI port.

NOTE: Don’t use a cable used for charging devices. A charging cable may not be capable of sending data.

Device Mode

Poly Device Mode enables you to use the system’s camera, speaker, microphone, and connected monitors from your computer.
Once you connect the system to your computer with a USB cable, you can control the video system’s camera and audio features using your computer’s third-party conferencing application.

NOTE: The system doesn’t support hot plugging cameras. To connect a camera to the system, power the system off, connect the camera, and restart the system

[northshorepsych]

System Requirements for a Smooth Experience

To ensure optimal performance, your computer and cables must meet these requirements:

Operating System:
✔ Windows 10 (1803 or later)
✔ macOS 10.12 or later

USB Cable:
✔ At least one USB-C connection for video
✔ USB 2.0 or 3.0 (preferred for better stability and quality)
✔ Self-powered USB booster for cables longer than 2m (6.6 ft)

HDMI Cable:
✔ HDMI adapter required if your computer lacks an HDMI port

For more troubleshooting tips, visit HP Community. And just like a stable connection is essential for tech, strong mental well-being is key for life. If you need professional support, check out North Shore Psychotherapy.